Support

Need help? We're here.

Common questions

Lost your player key? Email us your player name and we'll help you get back in.
Forgot your PIN? Use "Forgot PIN" in the arcade Settings with your recovery email, or email us.
A game isn't working? Tap Fix? on the arcade floor and tell us what happened.
Cancel a subscription: iPhone: Settings → your name → Subscriptions. Android: Play Store → Payments & subscriptions.

Email support@apexarcadepass.com. We usually answer within a day.

Email support@apexarcadepass.com with your player name. In the arcade you can also tap Fix? to tell us about a problem.